October 20, 2021

The global pandemic continues to affect travel advisors,” commented Roger Block, President of Travel Leaders Network. “This year’s Affiliate member awards are given to those who are not only all-around excellent travel advisors, but also business owners who have persevered and thrived in various ways.

Winners demonstrated grit, commitment and selflessness during pandemic year


ALEXANDRIA, VIA (October 20, 2021) – Travel Leaders Network (TLN), the largest network of travel agencies in North America, today announced the winners of its Affiliate member awards at EDGE (Educate, Discover, Gather, Evolve), the network’s 2021 international conference and trade show. All winners are TLN Affiliate agencies chosen by the consortia’s executives as examples of agencies best embodying the attributes of their award.


Pavlus Travel & Cruise, Inc., based in Albuquerque, NM, was named the Champion of Supplier Partners. Owned by Craig Pavlus, this agency has gone above and beyond when it comes to supporting TLN’s preferred suppliers. Pavlus Travel & Cruise has not only actively promoted these suppliers but has been a tireless champion in encouraging other travel advisors to do so as well.


Brunswick, OH’s KHM Travel Group was given the Member Engagement Star Award. This award recognizes an agency that has been a prolific user of Travel Leaders Network’s vast sources of support, such as programs, tools and educational offerings. The Member Engagement Star Award winner is expected to have leveraged these programs to successfully manage their business. KHM Travel Group is owned by Rick Zimmerman.


The Peer-to-Peer Service Award winner, Cruise Holidays, located in Kansas City, MO, has generously shared their time and knowledge with their fellow TLN members, TLN management and the travel industry. Mark and Mimi Comfort, owners of Cruise Holidays, fulfill this with a variety of commitments. Mimi holds a Board seat on the Family Bonds Foundation and moderated the 2021 TLN International Women’s Day Panel.


Also known as the “MacGyver Award,” the Resourceful Response to 2020 Challenges winner has adapted to the numerous challenges COVID-19 brought to the travel industry. This agency worked hard to diversify their revenue sources, maintain excellent customer service and figure out innovative ways to reduce their business risk. The award was given to Cruises & Tours, Unlimited in Jacksonville, FL, owned by Steve Muraca.


The 2021 President’s Award winner embodies each of the award attributes, in addition to showing sales success and being a leading member of Travel Leaders Network. World Travel Holdings, Inc. in Wilmington, MA is the year’s honoree.


The top award, the Pinnacle Award, is given to the largest agency in the Affiliate network. This year, the award goes to Vacations to Go, based in Houston, TX. Owned by Emerson Hankamer, Vacations to Go exemplifies all the above attributes and has performed as the largest member in 2021.


“I am deeply proud of all the Affiliate Award winners,” Block said. “This year more than ever, these agencies have fought through challenges that would have been unimaginable a few years ago. Our recipients have much to be proud of, and I know that they are on the road to continued success.”


Travel agencies interested in learning more about the award-winning programs and diverse offerings that Travel Leaders Network provides to agencies in leisure and luxury travel, business travel, honeymoon and destination weddings – as well as active and adventure travel – can visit


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About Travel Leaders Network

Travel Leaders Network ( assists millions of leisure and business travelers annually and is one of the largest sellers of luxury travel, cruises and tours in the travel agency industry, with approximately 5,700 travel agency locations across the United States and Canada. Travel Leaders Network is part of Travel Leaders Group, a division of Internova Travel Group.

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