Travel Policy Can Affect Employee Retention

December 9, 2019

ViewFrom36k offers ideas for companies to manage this challenging issue


New York, NY (Dec. 9, 2019) – Traveling for work can be a boon and a burden to employees, according to the experts at  ViewFrom36k, a leading corporate travel source. Companies need to strike a delicate balance that considers both budgets and traveler satisfaction—if they don’t, they risk their best employees becoming unhappy.


In the article “Is Your Travel Policy Attracting or Repelling Top Talent?”, ViewFrom36k lays out what leads to employee unhappiness with corporate travel policies, and how companies can treat their travel policies as a retention tool.


“Work travel offers a host of benefits to an organization,” said Gabe Rizzi, President of Travel Leaders Corporate, a division of Travel Leaders Group, the organization behind ViewFrom36k. “From getting in front of customers, to building relationships among teams, there is no substitute for in-person work. But the travel that comes with it can lead to burnout, especially if an organization has a punitive travel policy. Top performers will soon tire of this and seek other places that offer more flexible policies that keep the traveler top of mind.”


Refusing to change an unpopular travel policy can be costly. As the article notes, the Society for Human Resource Management estimates that bringing on a new employee is cost-equivalent to six to nine months of their salary. ViewFrom36k offers the following advice to corporate travel departments:


Well-constructed travel policies make good business sense. Don’t look at travel as simply a line item in the budget. Shift your mindset to how travel builds business, and the human cost of a too-strict travel policy.


Think like a traveler. Typically, travelers want a corporate travel policy that puts them first, gives them flexibility, lets them use easy mobile platforms for booking and expenses, and gives the option of talking to a travel advisor who can help them with their travel issues at any time of the day or night.


Don’t forget about Duty of Care. Your employees want and deserve to feel safe while traveling for work. Knowing that your company has a robust Duty of Care policy sets their minds at ease and is a building block to a traveler-centric policy.


Flexibility is good, but you still need a detailed travel policy.  The ViewFrom36k article cites a report from Business Travel News that employees value structure—the least happy were those working for organizations that had no policies. A well-written, traveler-centric policy provides a framework that travelers desire.


“No one wants to see good workers leave over their unhappiness with work travel,” Rizzi commented. “ViewFrom36k’s goal is to start this discussion in order to prevent retention issues. With the right partners, it is possible to have a travel policy that travelers love, and that fits the budget.”


ViewFrom36k is a thought-leading digital content hub developed by Travel Leaders Group that gives a comprehensive big-picture view of business travel, along with the solutions needed to lower costs, increase traveler satisfaction and drive revenue growth.


Travel Leaders Corporate is a wholly-owned division of Travel Leaders Group, specializing in business travel fulfillment, strategic meetings management and data analytics. For more information or to take advantage of Travel Leaders Corporate’s personalized service and cutting-edge corporate business travel solutions that provide a complete travel enrichment experience, email or call 877-404-4173.



About Travel Leaders Group

Travel Leaders Group ( is transforming travel with a commitment to our vacation and business travel clients through our progressive approach toward each unique travel experience. Having already assisted millions of travelers, Travel Leaders Group manages leisure, business and franchise travel operations under a variety of diversified divisions and brands. With over 6,000 agency locations, Travel Leaders Group ranks as one of the industry’s largest travel agency companies. Travelers also have access to The Travel Collection by Travel Leaders Group, a portfolio of select travel offers including discounts on international and domestic flights, value-added benefits at lodging establishments, shipboard credits on cruises and savings on escorted and vacation packages. Membership to The Travel Collection is offered at no additional cost to U.S. American Express Gold Card, Business Gold Rewards Card, Platinum Card® and Business Platinum Card® Members. For more information visit

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